Partnership FAQs
We partner with a wide range of organizations, including:
- Insurance providers (Medicare Advantage, Medicaid, private plans)
- Home care agencies and caregiver networks
- Senior service organizations
- Community health programs
- Assisted living and aging-in-place providers
If your organization supports individuals who may benefit from emergency protection, we can build a partnership program for you.
Our medical alert services provide 24/7 emergency access, helping seniors and at-risk individuals stay safe at home and on the go.
Partnerships improve:
- Member/client safety
- Family peace of mind
- Emergency response speed
- Confidence in independent living
- Overall satisfaction with care programs
We provide a full range of solutions, including:
- In-home medical alert devices
- Mobile GPS-enabled systems
- Wearable emergency buttons
- Automatic fall detection options
- Caregiver and family notification features
Programs can be customized based on your population’s needs.
Yes. Our monitoring services and mobile solutions are available across the United States, making it easy for insurance partners and home care agencies to support clients in multiple regions.
When a member or client presses the help button (or a fall is detected), they are immediately connected to our trained emergency response specialists.
We can contact:
- Emergency services (911)
- Family members
- Caregivers
- Designated contacts based on the care plan
Help is dispatched within seconds.
Yes. Many insurance partners offer medical alert services as part of:
- Medicare Advantage supplemental benefits
- Medicaid waiver programs
- Chronic care management initiatives
- Fall prevention and wellness plans
We provide flexible models for benefit integration.
Home care agencies often include medical alert systems as added protection between caregiver visits.
This helps agencies:
- Reduce fall-related risks
- Strengthen client care plans
- Improve family trust
- Support aging-in-place programs
It’s an ideal safety layer for independent clients.
We offer flexible partnership structures, such as:
- Referral partnerships
- Discounted member/client programs
- Fully sponsored insurance benefit plans
- Co-branded offerings
- Pilot programs for high-risk populations
Our team works with you to design the right approach.
Yes. Every partner receives:
- A dedicated account manager
- Implementation and on boarding assistance
- Partner support resources
- Training materials for staff
- Ongoing service and program support
We make partnership management simple and seamless.
Yes. Insurance partners and agencies can receive program-level reporting, including:
- Activation and usage trends
- Emergency event summaries
- Member engagement insights
- Support follow-up information
These reports help improve care coordination and outcomes.
Most partnerships can be implemented quickly, depending on program size and structure.
Our team supports:
- Fast onboarding
- Member/client enrollment
- Educational materials
- Dedicated launch coordination
We aim for a smooth and efficient rollout.
Getting started is easy.
Simply contact our Partnerships Team to schedule a consultation. We will assess your needs and create a customized program for your organization.
General FAQs
Our monitoring team responds within seconds after an alert is triggered.
Some systems use cellular service, so Wi-Fi is not always required.
Yes. Our mobile GPS devices work nationwide.
Yes, with our fall detection option, the device can send an alert even without button press.
We can contact emergency services, family members, or caregivers based on your preferences.